FAQ's

How quickly can I get my order?

All of our items are made at time of order. Items with screen print or vinyl prints are printed at time of order. Production times for these items vary from 24 hours - 5 business days.

Items with “all over print” are printed, cut & hand sewn at time of order. “All over print” items include duffle bags, fanny packs, “non traditional” printed/color hoodies & sweatpants - tanks & tees. Production times for these items vary from 36 hours - 10 business days.

CURRENT AVERAGE PRODUCTION TIME IS : 4.93 DAYS

*Updated 2/18/21

Any shipping estimates do not include production time. All production & shipping times are dependent on volume. If you have any questions please email apparel@shauntfitness.com

 

Do you ship internationally?

WE DO!! We know we have a large customer base in the UK & Canada and are working tirelessly to ensure our international customers are able to shop & rock the Shaun T Apparel brand!

Please keep in mind, international orders are subject to customs clearance, inspection & “audit”. Once (all) orders leave our fulfillment centers and are with the  assigned parcel carrier, unfortunately we do not have any additional information regarding the order status other than what is provided with tracking information and a general delivery estimate provided by some vendors.

Please know that international orders are subject to import/ customs fee or tax depending on local ports and destination policies. These can be see on orders of various weight, price or size.

We ask that internal orders be as patient as possible and know that we are here to answer any questions! :)

 

Why do shipping rates fluctuate?

Shipping rates are set by the assigned parcel carrier. These carriers are automatically selected at time of purchase for quickest/ cheapest rate. There have been instances where shipping rates are unreasonable high. Should you experience this, please contact apparel@shauntfitness.com. We will review & correct any unreasonable shipping rate.